Machine Service

Sewing Machine Repair

We service all makes and models of sewing machines.

The highly trained technicians at Tom’s sewing Centre can repair all makes and models of Sewing Machines, Embroidery Machines and Sergers. All sewing machines require regular maintenance to keep your machine running smoothly and to extend the life of your machine. If you sew regularly, we recommend servicing your machine annually, up to 3 years with less frequent use.

For regular maintenance we offer same day service. This service, by appointment only, allows you to drop your machine off by 10am (or earlier) on the day of service and get the machine back later in the day. Same day service is for regular maintenance only, if your machine is not working please take it into the store and put it in line. Click the button below to register for same day service.

Warranty: 6 months on household use machines, 30 days on business use machines. Warranty void if machine is taken apart and/or misrepresentation of use of machine.

When you bring your machine in for service, please bring the following:

Power Cord
Foot Control
Zig Zag presser foot with ankle
Any accessory or foot you are having trouble with
For Embroidery machines: Embroidery Foot, Arm and Hoop

*****Please do not bring your instruction book, accessory tray, any extra feet, or thread.*****

What is included in a Service?

A new needle is put in with every service and the following are checked:

Sewing Machine:

Needle to Hook Distance
Needle to Hook Timing
Needle Bar Height
Zig Zag Timing
Thread Release Timing
Feed Timing
Feed Dog Height
Zero Feed
Stretch Stitch
Buttonhole Balance
Light
Needle Plate
Hook
Pressure Foot
Motor
Bobbin Winder
Tensions

Serger:

Needle Bar Height
Needle Bar Twist
Lower Looper Timing
Lower Looper Position
Upper Looper Timing
Upper Looper Position
Feed Dog Timing
Feed Dog Height
Blade Timing
Blade Position
Stitch Finger
Needle Plate
Presser Foot
Zero Feed
Light
Motor
Tensions

***Yellow Copy of the WO required to pick up all machines